◆ Kimbarproducts
Contact us
Kimbarproducts is a small independent team reviewing sites where people play pokies online in Australia. If you have spotted an error, want to ask about one of the 9 brands we compare, or have a business enquiry, the addresses below go straight to the right person. Please write in plain English and include links where possible.
Corrections and editorial
Write to editor@kimbarproducts.com. Include the page link, the exact sentence you believe is wrong, what you think is correct, and a source such as the operator's terms page or a dated screenshot.
editor@kimbarproducts.com
General questions
Use info@kimbarproducts.com for questions about the site, our reviews or how we compare brands. Tell us which page you were reading, and keep personal or account details out of your message.
info@kimbarproducts.com
Partnerships and advertising
Send proposals to partners@kimbarproducts.com with your company name, the brand involved and what you are proposing. Commercial discussions never influence ratings, and this address cannot be used to request review changes.
partners@kimbarproducts.com
Usually within 2 business days · Corrections & updates
Frequently Asked Questions
Can you help me with a problem at a casino account?+
We are not an operator and cannot access accounts, reverse transactions or release withdrawals. Contact the casino's support team first and keep written records. If you believe one of our reviews describes that brand inaccurately, tell us at editor@kimbarproducts.com so we can recheck the page.
How quickly will I get a reply?+
The editorial team reads messages on working days. Correction reports are prioritised because they affect what readers see, and general questions are answered in the order they arrive. If your message needs a source we do not have, we may write back and ask for it before acting.
Who reads correction reports?+
Our editors, Sarah Kowalczyk, Liam O'Connell and Emma Nguyen, review reports sent to the editorial address. Lead author Daniel Whitford checks anything that changes a rating or a key fact. The person who wrote the section does not sign off on a correction alone.
Can I get help if gambling is becoming a problem?+
Yes, and you do not need to contact us first. Gambling Help Online offers free, confidential support around the clock. BetStop, the national self-exclusion register, lets you block yourself from licensed Australian wagering services. We can point you to these resources but cannot provide counselling.